Help Center

Billing & Subscriptions

Peerdom offers a free plan for small teams and a paid plan with full access to apps and features. Only Owners can manage billing. Visit the pricing page for the latest plan details.

Plans

Free plan includes the Map app only. You can have up to 10 Owners. No other access levels are available on the free plan.

Peerdom+ unlocks the full platform. The base subscription includes Map, Journal, Network, and Missions. Pricing is 6 CHF/month or 60 CHF/year per seat, with a minimum of 10 seats.

Add-on apps extend Peerdom+ with additional capabilities. Each add-on costs 1.20 CHF/month or 12 CHF/year per seat. Available add-ons include Goals, Projects, Feedback, Contribution, Elections, Insights, and Pages. Every app includes a 15-day free trial.

Visit the pricing page for the most up-to-date plan comparison, or contact the Peerdom team for custom enterprise pricing.

Who counts as a seat

Only billable access levels count toward your seat total:

  • Billable: Owner, Editor, Member
  • Free: Guest, No-access

Discounts

  • NGO, NPO, or academic organization: 15% off
  • Public map: 10% off

Discounts are stackable. An academic organization with a public map receives 25% off.

Currencies

You can pay in CHF, EUR, USD, or GBP.

What you can change

  • Add seats, prorated to your current billing cycle
  • Add apps, prorated, with a 15-day trial first
  • Cancel apps, takes effect at the end of the billing cycle
  • Cancel subscription, moves your organization to Locked state (see Archive & Delete)
  • View invoices, download past invoices from the Billing section

You cannot reduce seats mid-subscription or switch between monthly and annual billing cycles. If you need to adjust your seat count down, wait until the end of the current billing period.

Payment methods

Peerdom accepts credit cards processed through Stripe and bank transfer invoices.

Subscription states

Your organization moves through these states over its lifecycle:

  • Free: Using the free plan with Map only
  • Trial: Testing a paid app for up to 15 days
  • Subscribed: Active paid subscription
  • Locked: Read-only after cancellation (lasts 3 months)
  • Archived: Data preserved but organization inaccessible

FAQ

What happens when my trial ends? If you do not subscribe before the 15-day trial expires, the trial app is deactivated. Your data is preserved and becomes accessible again if you subscribe later.

Can I switch from monthly to annual billing? Not mid-cycle. Contact Peerdom support to arrange a billing cycle change at your next renewal date.

Do Guests and No-access peers affect my bill? No. Only Owners, Editors, and Members count as billable seats. You can add unlimited Guests and No-access peers at no cost. See Access Rights for details on each level.

How do I get a discount? NGO, NPO, and academic discounts are applied during onboarding or by contacting Peerdom support. The public map discount applies automatically when you enable map sharing.