Help Center

Feedback

Feedback lets people in your organization give and receive feedback tied to specific roles. Instead of generic comments, each piece of feedback flows from one role to another, grounding the conversation in responsibilities rather than personalities. Explore the Feedback app to learn how role-based feedback can improve your team.

The Feedback dashboard showing cards for feedback exchanged between roles, with sender and receiver avatars connected by an arrow.

How it works

Feedback is exchanged between two roles. The giver writes from the perspective of one of their roles, and the receiver reads it in the context of one of theirs. Both the giver and receiver must hold at least one role in the organization to participate.

There is one feedback entry per role pair. If you give feedback from Role A to Role B and later want to update it, you edit the existing entry rather than creating a duplicate.

Because feedback is tied to roles rather than people, it stays focused on responsibilities and expectations. This makes conversations more constructive and less personal.

Dashboard

The Feedback dashboard gives you a central view of your feedback activity, organized into four tabs:

  • Received: feedback others have given to your roles
  • Given: feedback you have written for others
  • Requested by them: feedback others have asked you to provide
  • Requested by you: feedback you have requested from others

Request feedback

You can request feedback from a specific person by selecting one of their roles. They receive an email notification with a link to respond. Pending requests appear in your dashboard until they are fulfilled.

Formatting

Feedback entries support Markdown, so you can use headings, lists, bold, and other formatting to structure your comments.

Privacy

Feedback is strictly private. Only the giver and the receiver can see a feedback entry. No one else in the organization, including Owners, has access to feedback between other people.

Feedback privacy is absolute. Even organization Owners cannot view feedback exchanged between other members. This ensures honest, candid communication.

Who can use Feedback

  • Members, Editors, and Owners can give and receive feedback.
  • Guests cannot access the Feedback app.