Peerdom Subscription Terms - Service Agreement & Conditions

These terms govern your use of our website or services such as Peerdom, peerdom.org, peerdom.com, peerdom.app (collectively, “Services”) including any applications, User Files (as defined below), and any related documentation (collectively “Software”). By using the Services or Software, you agree to these terms. If you have entered into another agreement with us concerning specific Services or Software, then the terms of that agreement controls where it conflicts with these terms. As discussed further in Section 3 below, you retain all rights and ownership you have in your content that you make available through the Services. By using our services, you may upload or otherwise provide files and information and process such files and information (“User Files”) whether originally provided by you or processed by us via usage of our services.

1. How this agreement works

1.1 Choice of law

Your relationship is with Peerdom AG, a company incorporated under the laws of Switzerland, with its registered offices at Altenbergstrasse 29, 3013 Bern, Switzerland, and the Services and Software are governed by the laws of Switzerland.

1.2 Privacy

The Privacy Notice governs any personal data you provide to us. By using the Services or Software you agree to the terms of the Privacy Notice.

1.3 Application usage data

While using the Services, you will share information with Peerdom about how you use our application. This shared information is associated with your Peerdom account and allows us to provide you with a more personalized experience, while also helping us improve product quality and features.

1.4 Modification

We may modify, update, or discontinue the Services or Software (including portions of them or features) at any time without liability to you or anyone else. If we discontinue a Service in its entirety, then we will provide you with a pro rata refund for any prepaid, unused remainder of your subscription of the Service. To justify the pro rata refund, the Service must be actively in use by you.

2. Use of Service

2.1 License

Subject to your compliance with these terms and the law, you may access and use the Services.

2.2 Peerdom intellectual property

We (and our licensors) remain the sole owner of all right, title, and interest in the Services and Software. We reserve all rights not granted under these terms. You are especially not allowed to resell any of our products, Software and/or Services.

3. Your content

3.1 Ownership

You retain all rights and ownership of your content. We do not claim any ownership rights to your content.

3.2 Our access

We will only access, view, or listen to your content in limited ways. For example, in order to perform the Services, we may need to access, view, or listen to your content to (a) respond to support requests; (b) detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (c) improve our Services and (d) enforce these terms.

4. Account information

You are responsible for all activity that occurs via your account. Please notify Customer Support immediately if you become aware of any unauthorized use of your account. You may not (a) share your account information (except with an authorized account administrator) or (b) use another person’s account. Your account administrator may use your account information to manage your use and access to the Services.

5. User conduct

5.1 Responsible use

You must use the Services responsibly.

Children under 16 are not allowed to use Peerdom Services. If you are based in the European Economic Area or in any country with similar regulation, you may only use Peerdom Services if you are over the age at which you can provide consent to personal data processing under the laws of your country or if verifiable parental consent for your use of our Services has been provided to us. If you are a parent and you learn that your child is using our Services and you don’t want them to, please contact us.

5.2 Misuse

You must not misuse the Services, Software, or content that we provide to you as part of the Services or Software. For example, you must not: (a) copy, modify, host, sublicense, or resell the Services, Software, or content; (b) enable or allow others to use the Service, Software, or content using your account information; (c) use the content or Software included in the Services to construct any kind of database; (d) access or attempt to access the Services by any means other than the interface we provided or authorized; (e) circumvent any access or use restrictions put into place to prevent certain uses of the Services; (f) share content or engage in behavior that violates anyone’s Intellectual Property Right (“Intellectual Property Rights” means copyright, moral rights, trademark, trade dress, patent, trade secret, unfair competition, right of privacy, right of publicity, and any other proprietary rights.); (g) attempt to disable, impair, or destroy the Services, software, or hardware; (h) engage in chain letters, junk mails, pyramid schemes, spamming, or other unsolicited messages; (i) place advertisement of any products or services in the Services except with our prior written approval; (j) use any data mining or similar data gathering and extraction methods in connection with the Services; (k) violate applicable law; or (l) encrypt or protect files in countries where this is prohibited.

6. Fees and payment

6.1 Fees, third-party fees and taxes

Our current fees and prices for our services can be found under https://peerdom.com/pricing. Our fees and prices are subject to change. We will inform of any change in fees or prices one month in advance on the above-mentioned website or by contacting you via email. If you do not want to accept the new fees and prices, you may terminate the Services / this Agreement within one month through your subscription management page or by contacting us via email or in writing.

If you buy any of our paid Services, you agree to pay us the applicable fees, any applicable taxes and any applicable third-party fee (including, for example telephone toll charges, mobile carrier fees, ISP charges, data plan charges, credit card fees, foreign exchange fees, foreign transaction fees). We are not responsible for any third party fees you engage. Contact your financial institution with questions about fees. We may take steps to collect overdue fees you owe us. You are responsible for all related collection costs and expenses.

Our fees and the scope of our services might vary depending on your specific consumer behavior.

6.2 Credit card information

If you do not notify us of updates to your payment method, we may participate in programs supported by your card provider to update your payment information. This will be attempted to avoid interruption of your service. You hereby authorize us to continue billing your account with the updated information that we obtain.

6.3 Billing

We will automatically bill the membership fee according to your plan, price and payment method until your subscription is canceled. If you do not cancel your subscription, it will be automatically renewed.

You and Peerdom may cancel your subscription at any time. Cancellation goes into effect from the next billing period, i.e. cancellation results in no future billings. We do not provide refunds except in cases requested by mandatory law or when otherwise explicitly communicated to you. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all relevant taxes, levies, or duties.

6.4 Free trial

The free trial validity period is mentioned on the website. Before signing up for a free trial, you will be required to submit your payment information to facilitate the continuation of your service once the free trial period terminates. Following the free trial, the subscription fees will be automatically billed to your selected payment method. If you do not wish to continue using our service once the free trial is over, you must cancel the service before the end of the last day of the free trial. You are able to cancel the free trial on your subscription management page.

The free trial only applies to new customers and may not be available for all services, regions, countries or currencies. Peerdom reserves the right to remove or cancel the free trial offer at any time without justification.

7. Your indemnification obligations

You will indemnify us and our subsidiaries, affiliates, officers, agents, employees, partners, and licensors from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of or related to your content, your use of the Services or Software, or your violation of these terms.

8. Disclaimers of warranties

8.1 Warranties of Services and Software

The Services and Software are provided “AS-IS”. To the maximum extent permitted by law, we disclaim and exclude any and all warranties express or implied, including the implied warranties of non-infringement, merchantability, or fitness for a particular purpose. We make no commitments about the content within the Services. We further disclaim and exclude any and all warranty that (a) the Services or Software will meet your requirements or will be constantly available, uninterrupted, timely, secure, or error-free; (b) the results that may be obtained from the use of the Services or Software will be effective, accurate, or reliable; (c) the quality of the Services or Software will meet your expectations; or that (d) any errors or defects in the Services or Software will be corrected.

8.2 Liability for Services and Software, information and templates

We specifically disclaim any liability for any actions resulting from your use of any Services or Software. You may use and access the Services or Software at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use and access of any Service or Software.

The information provided by Peerdom AG (“we”, “us” or “our”) on https://peerdom.com (“website”) is for information purposes only. All information on the website is provided in good faith, however under no circumstance shall we have any liability to you as a result of your use and/or your reliance on the information, templates, Services or Software.

8.3 Storage of files

We do not guarantee that stored files will always appear or be accessible to you. You should always have a copy of your file saved on your own device. We are not responsible for lost files and cannot be held liable for any data loss.

9. Limitation of liability

9.1 Liability of Peerdom

Peerdom is not liable to you or anyone else for: (a) any loss of use, data, goodwill, or profits, whether or not foreseeable; and (b) any special, incidental, indirect, consequential, or punitive damages whatsoever (even if we have been advised of the possibility of these damages), including those (1) resulting from loss of use, data, or profits, whether or not foreseeable, (2) based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or (3) arising from any other claim arising out of or in connection with your use of or access to the Services or Software. Nothing in these subscription terms limits or excludes our liability for gross negligence, for our (or our employees’) intentional misconduct, or for death or personal injury.

9.2 Limited liability

Peerdom’s total liability in any matter arising out of or related to these subscription terms is limited to whichever is higher: 100 CHF or the aggregate amount of fees that you paid for access to the Service and Software during the three-month period preceding the event giving rise to the liability. Even if there are limitations on liability or other provisions in these Subscription Terms, Peerdom retains the right to seek injunctive remedies (or equivalent urgent legal relief) in case of unauthorized access or use of the services by you or others.

9.3 Limitation

The limitations and exclusions in this Section 9 apply to the maximum extent permitted by law.

10. Termination

10.1 Termination by You

You may stop using the Services at any time. Termination of your account does not relieve you of any obligation to pay any outstanding fees.

If you do not want to accept new fees and prices, you may terminate the Services/this Agreement as stated above in section 6.1.

10.2 Termination by Us

Peerdom may terminate the Service/this agreement at any time. If we terminate these subscription terms for reasons other than for cause, then we will make a reasonable effort to notify you at least 30 days prior to termination via your account’s main contact email address. We will provide instructions on how to retrieve your content. We may, at any time, terminate your right to use and access the Services or Software if: (a) you breach any provision of these terms (or act in a manner that clearly shows you do not intend to, or are unable to, comply with these terms); (b) you fail to make the timely payment of fees for the Software or Services; (c) we are required to do so by law (for example, if the provision of the Services or Software to you becomes unlawful); (d) we elect to discontinue the Services or Software, in whole or in part, (for example, if it becomes impractical for us to continue offering Services in your region due to change of law); or (e) there has been an extended period of inactivity in your free account.

10.3 Survival

Upon expiration or termination of these Subscription Terms, the following applies: (a) If you have been granted any licenses that are “perpetual,” these licenses will continue even after termination. (b) Your responsibility to indemnify Peerdom continues. (c) Any disclaimers of warranty or limitations on Peerdom’s liability will continue to apply. (d) Provisions for how disputes will be resolved continue to be in effect. (e) The Software may stop working when the Service ends, without any prior warning. Upon the expiration or termination of the Services, some or all of the Software may cease to operate without prior notice.

11. Investigations / disclosure

We may access or disclose information about you or your use of the Services (a) when it is required by law; (b) to respond to your requests for customer service support; or (c) when we, in our discretion, think it is necessary to protect the rights, property, or personal safety of us, our users, or the public.

12. Dispute resolution

12.1 Process

You agree to first try to resolve any concern or dispute you may have by informally contacting us. If a dispute is not resolved within 30 days of your submission, you or Peerdom must resolve any claims relating to these terms, the Services, or the Software through final and binding arbitration. These claims may be asserted by you or Peerdom before the courts of the Canton of Berne, Switzerland.

12.2 Rules

If you or Peerdom decides to resort to arbitration as per above (12.1), the Swiss Chambers’ Arbitration Institution will administer the arbitration in Zürich under the Swiss Rules of International Arbitration. There will be one arbitrator that you and Peerdom both select. Arbitration will be conducted in English. Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over parties.

12.3 No class actions

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

12.4 Injunctive Relief

Notwithstanding the foregoing, in the event of your or others’ unauthorized access to or use of the Services or content in violation of these terms, you agree that we are entitled to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

13. Compliance with licenses

If you are a business, company, or organization, then we may appoint our personnel to inspect your records to verify your usage of any and all Software or Services is in conformity with valid licenses from us. This potential inspection will take place no more than once every 12 months and will be coupled with a week of prior notice to you. Additionally, you must provide us with any and all records and requested information necessary to verify such conformity, within 30 days of our request. If the inspection discloses that not enough licenses are being paid for the Software or Services, you must immediately acquire any necessary licenses and subscriptions, and will be charged for any applicable retroactive maintenance and support fees. If the underpaid license fees exceed 5% of the value of the payable license fees, then you will also pay a reasonable sum for the cost of our licensing compliance inspection.

14. Modification

We may modify these terms or any additional terms that apply to a Service or Software in order to, for example, reflect changes to the law or changes to our Services or Software. You should look at the subscription terms regularly. Modification to these terms will be notified on this page. We will post notice of modified additional terms in the applicable Service or Software. By continuing to use or access the Services or Software after any revisions come into effect, you agree to be bound by the revised terms.

15. Miscellaneous

15.1 Notice to Peerdom

You may send notices to us at the following address: Peerdom AG, Altenbergstrasse 29, 3013 Bern, Switzerland.

15.2 Notice to you

We may notify you by email, postings within the Services, or via other legally acceptable means.

15.3 Entire agreement

These terms constitute the entire agreement between you and us regarding your use of the Services and Software and supersede any prior agreements between you and us relating to the Services.

15.4 Non-assignment

You may not assign or otherwise transfer these terms, or your rights and obligations under these terms, in whole or in part, without our written consent. Any such attempt will be void. We may transfer our rights under these terms to a third party.

15.5 Severability

If a particular term is not enforceable, the unenforceability of that term will not affect any other terms.

15.6 No waiver

Our failure to enforce or exercise any of these terms is not a waiver of that section.

16. Data Processing Agreement (DPA)

The Data Processing Agreement “DPA” reflects our mutual agreement with respect to the Processing of Personal Data by us on behalf of you in connection with the Peerdom Subscription Plans under these Subscription Terms between you and us.

The DPA is supplemental to, and forms an integral part of, these Subscription Terms and is effective upon your acceptance of these Subscription Terms. In case of any conflict or inconsistency with these Subscription Terms, our DPA will take precedence over these Subscription Terms.

We may update the DPA from time to time. If you have an active and paid Peerdom subscription, we will let you know of significant modifications via email or in-app notification.

The terms of our DPA will follow the term of our agreement under these Subscription Terms. Terms otherwise not defined in this DPA will take on the meaning as defined in these Subscription Terms.